Faq

About Company

The plant is located in the industrial town Hosur in Tamilnadu, near the IT city Bengaluru and approximately at a three hour drive from Bengaluru airport.
We service all the requirements from one single plant in Hosur.

CUMI IC makes a variety of products to suit to its customer requirements. Hence it is difficult to measure the overall capacity of the plant by one unit of measurement.
CUMI IC is world’s 2nd largest Metallised cylinders manufacturer with a capacity of 1.5 lacs cylinders per month. For standard wear resistant products, the capacity is measured in tonnes and throughput is ~700 tonnes of products each month.

We are a mid-sized company with an annual turnover of ~220 crores (FY 2016-17).

CUMI IC is a division of CUMI which has four companies in the field of Abrasives, ceramics, refractories and electro-minerals. CUMI is listed on BSE.

Yes, CUMI IC is an ISO-9001, ISO-14001 & OHSAS-18001 certified company.

We cater to more than 22 different industries and have more than __ customers worldwide. ~70% of business is in export markets owing to our international quality standards. We have our customers ranging from automotive, defence and electronics sector to heavy industries such as cement, steel and Energy etc. For more details on our customers please visit following relevant pages on our website:
Industries page
Customer stories
Customer testimonials

Yes, CUMI IC has a state of the art R&D facility and a dedicated team of material experts who tirelessly innovate new material formulations to suit to the customers’ specific requirements. The new R&D facility was inaugurated on 27th Aug’ 2016.
The R&D facility is DSIR (Department of Scientific and Industrial research) certified.
For details visit capabilities section our website.

About Products & materials

We manufacture wide range of products which include our standard offerings as well as customised products. The material formulations are deigned to cater to the specific requirements of our customers. We have products for wear resistant, corrosion resistant, dielectric, thermal resistant applications etc.
Please visit solutions section on our website for details.

We have a wide range of standard products for plug & play and emergency requirements of our customers. We have 25 years of expertise in understanding our customers’ needs and providing them with the customised solutions.
Please visit solutions section on our website for details.

At CUMI, we always think customer first, always!
We comply with international standards of quality and 70% export business is a testimony to our relentless pursuit for providing nothing but only best quality products. We have several quality gates before dispatch of the parts to ensure a delighted experience for our customers.

Since there are numerous variety of products we make, it’s difficult to categorise them in a single lead time. The minimum lead time is for standard products which is at around __ days whereas for customised products it entirely depends on the size and complexity of the part.
For details please contact our experts today.

We make use of both oxides as well as non-oxides for our products. The oxides include high purity alumina ranging from 90% to 99.8% alumina content & Zirconia(MgPSZ& YPSZ). In non-oxides we have Reaction bonded Silicon Carbide (RBSiC). We also have some customised material composites for specific applications.
Please visit our materials section inside Solutions.

We have a team of dedicated material experts to choose the optimum material for your application. All you need to do is to lets us know your application & your requirement and we will tell you what material suits your application best.
Call us today.

There are many factors which determine the life of a product. The severity of the application environment, material thickness etc. But rest assured we can design the material formulation and product to suit your useful life requirement.
See what our customers have experienced in our customer stories section on the website:
Contact our experts today for your requirement.

At CUMI, whatever we do, we think customer first, always! This single minded customer obsession leads us to design and implement solutions which are far better than our competitors in terms of relevance, reliability and profits for our customers.
We have more than 25 years of experience and sound expertise in delivering world class, cost effective quality solutions to our customers. For details please visit following relevant pages on our website:
Products page
Why Cumi Ceramics

We cater to more than 22 different industries and have more than __ customers worldwide. ~70% of business is in export markets owing to our international quality standards. We have our customers ranging from precision industries such as automotive, defence and electronics etc. to heavy industries such as cement, steel and Energy etc. For more details on our customers please visit following relevant pages on our website:
Industries page
Customer stories
Customer testimonials

You can see the product details categorised by applications, industries and materials on our website under solutions tab.
For details please contact our experts today.

About Delivery & Service

The lead time for delivering standard products is four weeks from the date of order confirmation. The lead time for customised products vary from 4-8 weeks depending on the complexity of the requirement. For emergency requirements, please contact our emergency helpline.

We believe in providing complete solutions to our customers. We consult our customers for choosing the best material and product for their application and we undertake installation and maintenance at site locations and perform in-house pre-engineered fabrications.
For details please visit services page in solutions.

The warranty terms are defined based on the application and working environment. However, the warranty terms can be negotiated at the time of order finalisation.

It takes around 15 days from the date of Part ordering (P.O.) for deputing installation team on site. However for urgent requirements the process could be expedited.

Yes, we have extensive dealer network in India as well as in export markets. For details, please contact us and we will help you to locate your nearest dealer.

Packing

Yes, we have standard packing system. We also do customise packing. Our packaging is suitable to arrest any kind of Transit damages or odd whether conditions, and hence delivering the products safely right at your doorstep.

The Standard sizes of packing for the Inland Shipments, done in Carton Boxes, are as small as 150 mm X 150 mm X 150 mm & the Overseas shipment are packed in pallets Sizes are as big as 1200mm X 830 mm X 930 mm

Yes, we do follow international procedures for fumigation. Please see the sample certificate.

Yes, we use bio degradable and recyclable material for packing.

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47,48(Part),Sipcot Industrial Complex, Hosur – 635126, Tamilnadu, India

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